Customer Service AI

Scale your best customer service agents 24/7 with our enterprise-grade AI, and maintain full control with our RT Copilot. Using the conversational and multilingual power of the best LLMs, we filter out personal opinions and hallucinations to train a conversational AI interface on your company products and customer engagement history. Within minutes, you'll have a multilingual, 24/7 customer service AI that responds to customers as effectively as your top-tier agents. Our real-time copilot feature allows customer service managers to supervise and correct the AI in real time, ensuring accurate, relevant, and contextually appropriate responses throughout every conversation. With our RT Copilot, you retain control over how the conversational AI engages with users, ensuring your customer service operations are always responsive and aligned with your enterprise's standards.

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Transform Customer Service with Techolution - Discover GGC & 24/7 Support!

Our Differentiator

1
Tailored Solutions We build customized software systems around foundational models to address your customer’s unique business challenges, providing a user experience that benefits both you & your customers.
2
Privacy & Deployment Flexibility The model, data, and environment are entirely private to you, deployed in your cloud environment, on-premises, or even in the internet-less field.
3
Real-Time Control You have complete control over the responses generated from the LLM. No need to worry about hallucinations or poor responses as you can set & adjust the guardrails very tightly even in near real-time.

What's Included

Starter (S)Enterprise (M) AI Supercharge (EX L)

Setup Cloud Infrastructure with Terraform

✓✓✓

Build data pipeline to ingest customer conversations with correct answers

✓✓✓

Build GenAI Engine with safeguards to prevent inaccurate responses

✓✓✓

Finding use cases done right workshop - 2 hours support

✓✓✓

Predefined User Interface

✓

Customer Interface and Integrations

✓

Starter (S)

✓

Setup Cloud Infrastructure with Terraform

✓

Build data pipeline to ingest customer conversations with correct answers

✓

Build GenAI Engine with safeguards to prevent inaccurate responses

✓

Finding use cases done right workshop - 2 hours support

Enterprise (M)

✓

Setup Cloud Infrastructure with Terraform

✓

Build data pipeline to ingest customer conversations with correct answers

✓

Build GenAI Engine with safeguards to prevent inaccurate responses

✓

Finding use cases done right workshop - 2 hours support

✓

Predefined User Interface

AI Supercharge (EX L)

✓

Setup Cloud Infrastructure with Terraform

✓

Build data pipeline to ingest customer conversations with correct answers

✓

Build GenAI Engine with safeguards to prevent inaccurate responses

✓

Finding use cases done right workshop - 2 hours support

✓

Customer Interface and Integrations

Similar Success Stories

How did we use AI to help a health retailer scale their customer service into a fitness coach?

How did we use AI to help a health retailer scale their customer service into a fitness coach?

We helped a leading Nutrition Retailer transform their limited customer service in to a 24/7, highly scalable, personal health concierge that provides multimodal personalized recommendations through a real-time conversational AI.

Find out how

Ready to take your AI to Production & Beyond?